Clinic Location & Hours:

8:00am – 8:00pm (Mon-Sun) By Appointment Only

476 Woodlawn Rd E, Guelph

Privacy Policy

Synergy Sport Therapy inc. is committed to respecting the privacy of individuals and recognizes the need of people with whom we do business (patients, clients,  health care providers, third party payers) for the appropriate management and protection of any Personal Information that you agree to provide.  

Personal information is information about an identifiable individual.  Personal information includes information that relates to your personal characteristics (e.g., gender, age, income, home address or phone number, ethnic background, family status), your health (e.g., health history, health conditions, health services received by them) or your activities and views (e.g., religion, politics, opinions expressed by an individual, and opinion or evaluation of an individual).  Personal information is to be contrasted with business information (e.g., an individual’s business address and telephone number), which is not protected by privacy legislation.

Synergy Sport Therapy inc. is committed to the collection, storage, use and retention of  your Personal Information as follows:  

Collection:  We will collect patients’ personal information  in order to better understand your health history and provide you with appropriate care. We  will make all reasonable efforts to fully inform our clients  about the planned use or disclosure. We will limit the collection and use of personal  information to that is required for valid Therapy practice purposes or to  comply with legislation.  

Accuracy: Our practice will make every reasonable effort to ensure that the personal  information it collects and uses is accurate and complete. Individuals providing  personal information will have the opportunity to review and correct their personal  information, and on written or verbal request by an individual to whom the  information relates, we will modify the information as required.  

Storage: We will store personal information using a hard copy and/or electronic  means in such a way as to prevent unauthorized collection, access, use, disclosure,  or disposal of the personal information.  

Retention: We will retain your personal information for a minimum of ten years after  the last treatment date for each individual, or if the individual is less than 18 years  of age, personal information will be stored for 10 years after the individual turns 18.  We will advise in writing, telephone, or in person of any practice location changes and  where individual personal information records will be stored.  

Disclosure: We will not disclose personal information unnecessarily to any third  party, unless the affected individual consents.  

Access: We will promote an individual’s/patient’s right of access to personal  information about themselves. We will provide access to information upon request  and within a reasonable time period. We will provide access to a third party if  indicated by written request by the individual/patient.  

In addition to the care that Synergy Sport Therapy takes directly to protect your personal  information, we require your authorization in case of emergency while in attendance  to contact your emergency contact.  

In case of an emergency, any designated  third party individual/s that in any way handle or manage Personal Information  have acknowledged and agreed to adhere to our Privacy Policy and procedures that support  it.  

If for any reason your personal information is compromised from a privacy or security  aspect, we will inform you.